FAQs
The MPS (Multi Positioning Seat) is for children who require more support when seating. Lateral support and an abductor are included. The cushions are adjustable in height on the rigid seat shell and an extended seat cushion is available as your child grows. The MPS can be used attached to a chair, on the mobile base, with the push chair or as a car seat. The Special Tomato Sitter is a seat for children who need less support when sitting. The seat is one piece and offers less adjustment. The Sitter can be attached to a chair or used on the tilt or mobile tilt wedge base. It can also fit into some strollers for extra support.
Can I use the Soft-Touch™ Sitter as a car seat?No
Has the MPS Car Seat been crash-tested for use in Canada?No
What’s the difference between the EIO and the Jogger?The EIO Push Chair is made to look like a juvenile stroller, but with the features of a special needs stroller. The EIO has 4 wheels, while the Jogger has 3. The Jogger is designed for more rough terrain. It can be used while parents are jogging or while walking along rougher terrain. Both strollers offer superior supportand comfort for your child.
How can I get a product demonstration?Please contact your preferred DME Provider or a local Special Tomato representative.
What is the difference between a Sitter and a Tumble Forms Feeder Seat?| Special Tomato Sitters | Tumble Forms Feeder Seats | Therapeutic Implication | |
|---|---|---|---|
| Harness Style | 5-point - with Padded Fabric Cushioning | 4-Point | 5 point harness provides a crotch strap that helps position the hips in the seat. |
| New Classic Color and Design | YES | NO | Equipment looks less therapeutic and complements one's home decor. |
| Anti Thrust Seat Surface | All Sizes | Only Small and Medium Sizes | Helps keep the hips positioned back in the seat and often improves sitting posture. |
| Lateral Head and Trunk Support | YES - Contoured | YES | Supports the natural curvature of the trunk and spine. |
| Abductor | YES | YES | Promotes leg separation and neutral hip alignment. |
| Attachment Straps | YES | NO | Attach Sitters to standard chairs at a restaurant, school, relative's, etc. |
| Tilt Base | YES | YES | Allows tilt positioning up to 25 degrees, thus minimizing the effects of gravity on head and trunk control. |
| Mobile Base | All Sizes | Medium, Large and XLarge Sizes Only | Facilitates mobility of the lower extremities and makes transporting the system easier. |
| Mobile Base Offering Tilt | YES | NO | Allows tilt positioning up to 25 degrees, thus minimizing the effects of gravity on head and trunk control. |
| Warranty | 5 Years | 3 Years | Directly related to the manufacturer’s level of confidence in the durability of the product; the longer warranty the better! |
| Material | Soft, Skin-Like, and Durable | Firm and Plastic-Like | Sitters are peel and tear resistant and do not crack. |
The material on the Special Tomato products is soft-to-the-touch. An outer skin prevents the products from peeling or tearing. This outer skin also does not allow liquids to penetrate and has a built in Antimicrobial protection and is Latex-Free. It is not like a traditional plastic skin. It is smooth and children's skin does not stick to the seat. The inner portion of the Special Tomato is molded foam that is squeezable. This allows for children to sit comfortably for longer periods of time. Different products provide different amounts of support. Please see individual product pages for more information.
What is the warranty?2-Year Warranty
Recliner Support System (RSS)
EIO Push Chair
Jogger Stroller
Mobile Activity Tray (MAT)
MPS Hi-Low - Base and Strapping only
5-Year WarrantySoft-Touch Booster Car Seat
MPS Hi-Low - Shell and Cushions only
MPS Car Seat
MPS Seats
MPS with Push Chair
Portable Potty Seat
Soft-Touch Liners
Soft-Touch Sitters
Soft-Touch Rolls
Soft-Touch Wedges
Yes, you can find it here.
Where can I get replacement straps or parts for the Special Tomato products?All Special Tomato products are latex-free.
2-Year Warranty
Recliner Support System (RSS)
EIO Push Chair
Jogger Stroller
Mobile Activity Tray (MAT)
MPS Hi-Low - Base and Strapping only
5-Year Warranty
Soft-Touch Booster Car Seat
MPS Hi-Low - Shell and Cushions only
MPS Car Seat
MPS Seats
MPS with Push Chair
Portable Potty Seat
Soft-Touch Liners
Soft-Touch Sitters
Soft-Touch Rolls
Soft-Touch Wedges
Fill out a Warranty Form!
Durable Medical Suppliers are able to process insurance. Several suppliers carry the Special Tomato product line. Find your nearest DME Provider.
TOILETING PRODUCTS ARE NOT RETURNABLE:
• Portable Potty Seat
• Splash Guard
RETURN WITHIN 30 DAYS FROM PURCHASE DATE:
• No restocking fee if returned in like-new, resalable condition
• If product is not in like-new, resalable condition upon inspection, amount of credit given will be determined by Bergeron Health Care
As long as the equipment is returned in new, re-saleable condition, within 30 days of the Return Authorization we will refund your original purchase cost without any re-stock fee! There are certain things you must do in the event of a return.
• You must keep your original carton and packing materials for safe transport! Please carefully repack the items in their original packaging so they are secure and tight inside the box. Utilize any plastic bags that came with your order - they protect items from vibration during shipping.
• All products must be returned within 30 days of the issuance of the RA number. RA numbers should be clearly displayed on the return packaging and labels.
• You will be responsible for the return shipping cost. To protect yourself, use a delivery service that has a tracking number and insurance. A refund will not be given on merchandise that is lost by the carrier.
